Una Bella Pizza (“Una Bella Pizza,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit unabellapizza.com, join or use the Goombah Membership Program, receive promotional communications, redeem offers, or otherwise interact with us.

Information We Collect

We may collect information that you provide directly to us, including:

• First and last name
• Email address
• Phone number
• Community, neighborhood, or HOA affiliation
• Birthday or birthday month, if you choose to provide it for birthday rewards
• Account login information, including encrypted password credentials
• Membership-card information, reward selections, and offer preferences
• Marketing preferences, such as whether you want email, text, or other promotional communications
• Feedback, questions, and messages you send to us

We may also collect information related to your participation in the Goombah Membership Program, including:

• Membership enrollment date
• Digital membership-card ID
• QR-code or reward-validation activity
• Offers issued, viewed, claimed, redeemed, expired, cancelled, or reversed
• Savings associated with verified reward redemptions
• Campaign source, such as a neighborhood flyer, QR code, email promotion, HOA campaign, postcard, or other local marketing campaign
• Transaction, order, or redemption reference information when available through an authorized restaurant or point-of-sale workflow

Automatically Collected Information

When you visit our website, we or our service providers may automatically collect limited technical information, such as:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Links clicked
• Date and time of access
• Referring website or campaign source
• Cookie, analytics, or similar tracking information

We use this information to operate, secure, improve, and understand the performance of our website and marketing campaigns.

How We Use Information

We may use your information to:

• Create and manage your Goombah Membership Program account
• Provide digital membership cards, offers, rewards, and birthday promotions
• Verify eligibility for membership benefits and reward redemptions
• Communicate with you about your account, rewards, promotions, and events
• Send marketing messages you have agreed to receive
• Personalize offers based on your community, preferences, participation, or eligible campaign
• Track campaign results, including QR scans, registrations, redemptions, and verified savings
• Support customer service and respond to requests
• Maintain website security, prevent fraud, and protect against misuse of rewards or membership cards
• Improve our services, promotions, website, and membership program
• Comply with legal obligations and enforce our terms

Marketing Communications

If you opt in, we may send you promotional communications about:

• New discounts
• Flash sales
• Happy hour specials
• Weekend events
• Birthday rewards
• Holiday promotions
• Community events
• New offers and participating businesses, if applicable

You may opt out of promotional email by using the unsubscribe link in the email. You may opt out of marketing text messages by following the instructions in the message, such as replying STOP, where applicable. Opting out of marketing messages does not prevent us from sending non-promotional account, membership, security, or transaction-related notices.

How We Share Information

We may share information with service providers that help us operate our business and membership program, such as:

• Website hosting and security providers
• Email, text-message, and marketing-service providers
• Analytics providers
• Digital membership-card, QR-code, and rewards-system providers
• Point-of-sale, online-ordering, or loyalty-integration providers, when applicable
• Printing, mailing, or campaign fulfillment providers, if you participate in a related campaign

We may also disclose information when required by law, to protect our rights or safety, to prevent fraud, or in connection with a business transfer, merger, sale, or similar transaction.

We do not sell your personal information for money. If our data-sharing practices change, we will update this Privacy Policy before using information in a materially different way.

Cookies and Analytics

We may use cookies, pixels, analytics tools, and similar technologies to remember preferences, understand website use, measure campaign performance, and improve our services. You may be able to control cookies through your browser settings. Disabling cookies may affect certain website or membership features.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, digital account, or transmission method is completely secure, and we cannot guarantee absolute security.

Your Choices and Requests

Subject to applicable law, you may request to:

• Access personal information we hold about you
• Correct inaccurate information
• Update your communication preferences
• Delete your membership account or personal information, subject to records we may need to retain for legal, security, fraud-prevention, accounting, or program-administration purposes
• Ask questions about how your information is used

To submit a request, contact us using the information below.

Children’s Privacy

The Goombah Membership Program is not intended for children under 13. We do not knowingly collect personal information from children under 13 without appropriate consent. If you believe a child has provided information to us, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the “Last Updated” date. Material changes may also be communicated through the website, email, or another reasonable method.

Contact Us

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